Berko, Roy M
Communicating
Houghton Miffiln, 2001
Buku Teks
Adler, Ronald Brian, 1946-
Communicating at work
McGraw-Hill, 2005
Multimedia
Phillips, Gerald M.
Communicating in Organizations
Macmillan, 1982
Buku Teks
Walton, Donald
Are you communicating?: you can't manage without it
McGraw-Hill , 1989
Buku Teks
Adler, Ronald Brian, 1946-
Communicating at work
McGraw-Hill, 2002
Multimedia