Hart, Lois B.
The leadership training activity book: 50 exercises for building effective leaders
[American Management Association;, ], 2005
 eBooks
Rothwell, William J., 1951-
Effective succession planning: ensuring leadership continuity and building talent from within
American Management Association;, 2010
 eBooks
Agus Pramusinto
Building complaint handling mechanisms for effective leadership / Agus Pramusinto
2013
 Artikel Jurnal
Achua, Christopher F.
Effective leadership
South Western Cengage Learning, 2013
 Buku Teks
Withers, Bill
The conflict and communication activity book: 30 high-impact training exercises for adult learners
American Management Association, 2003
 eBooks