Labovitz, George
Rapid realignment : how to quickly integrate people, processes, and strategy for unbeatable performance
McGraw-Hill, 2012
 Buku Teks
Reddington, Martin
Transforming HR : creating value through people
Elseifer, 2005
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HR competencies : mastery at the intersection of people and business / by Dave Ulrich... [et.al.].
SHRM, 2008
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Lovelock, Christopher H.
Services marketing : people, technology, strategy
Pearson Education , 2011
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Lovelock, Christopher H.
Services marketing : people, technology, strategy
Prentice-Hall, 2005
 Buku Teks