Katcher, Bruce Leslie
30 reasons employees hate their managers: what your people may be thinking and what you can do about it
American Management Association, 2007
 eBooks
Scott, Graham, Gini
A survival guide to managing employees from hell: handling idiots, whiners, slackers, and other workplace demons
[American Management Association, ], 2007
 eBooks
Muhammad Ali Akbar Narasa
Dampak komunikasi interpersonal antar pegawai pada kinerja kelompok (studi pada Bank BJB KCP Sudirman Plaza Semanggi) = The impact of interpersonal communication among employees in the performance of groups (study on Bank BJB KCP Sudirman Plaza Semanggi)
2016
 UI - Tesis Membership
Miller, Laurence, 1951-
From difficult to disturbed: understanding and managing dysfunctional employees
American Management Association, 2008
 eBooks
Levesque, Joseph D.
The human resource problem-solvers handbook
McGraw-Hill , 1992
 Buku Referensi