Hill, Arthur V.
Field service management : an integrated approach to increasing customer satisfaction
Business One Irwin, 1992
Buku Teks
Howe, Roger T.
Microelectronics : an integrated approach
Prentice-Hall, 1997
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Smith, C.S.
Quality and reliability: an integrated approach
Pitman, 1969
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Arens, Alvin A.
Auditing: an integrated approach
Prentice-Hall, 1994
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Hill, Charles W.L.
Strategic management : an integrated approach
Houghton Mifflin , 1989
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