An examination of the relationship between service quality,customer satisfaction, and store loyality within Departemen Stores in Jakarta.
 Artikel Jurnal
Edyna Ayu Qousersha
Pengaruh store image terhadap purchase intention produk private label: studi pada Sephora Kota Kasablanka = The influence of store image towards purchase intention of private label product: a study on Sephora Kota Kasablanka
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
 UI - Skripsi Membership
Lombard, George F.F.
Behavior in a selling group : a case study of interpersonal relations in a departement store
Harvard University, Division of Research, Graduate School of Business Administration, 1955
 Buku Teks SO
Husnul Khatimah
Pengaruh Store image Terhadap Minat Beli Pada Ace Hardware Indonesia Indonesia Di Margo City, Depok = The Influence Of Store Image Toward Purchase Intention At Ace Hardware Indonesia Margo City, Depok
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
 UI - Skripsi Membership
Gani Subrata
Pengukuran prsetasi usaha departemen store studi kasus pada Departement Store
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 1992
 UI - Skripsi Membership