Dynamic business management : a simple guide to methods of running a progressive business in a changing world

The measure of management: designing organization for human effectiveness / Eliot D. Chapple and Leonard R. Sayles

Perancangan perbaikan proses bisnis berdasarkan customer incident report untuk peningkatan kualitas pelayanan pada sektor perbankan = Design of business process improvement based on customer incident report for quality improvement in banking sector / Aldila Pratama

Leaders open doors: a radically simple leadership approach to lift people, profits, and performance

How to increase executive effectiveness /Edward C. Bursk