Kelly, Gary F.
The Dushkin Publishing Group, 1992
Buku Teks
Block, Marilyn R.
American Society for Quality, 1999
Buku Teks
Cohn, Steven Mark
State University of New York Press , 1997
Buku Teks
White, Rodney R.
John Wiley & Sons, 1994
Buku Teks
Kuhre, W. Lee, 1947-
Prentice-Hall, 1995
Buku Teks