Kovacs, Diane K.
Facet Publishing, 2007
Buku Referensi
Kern, M. Kathleen
[American Management Association, ], 2009
eBooks
Coffman, Steve
[American Library association, American Library association], 2003
eBooks
Hani Kusumaningsih
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2016
UI - Skripsi (Membership)
Cassell, Kay Ann
Neal-Schuman, an imprint of the American Library Association, 2013
Buku Teks