Reiss, Albert J.
The police and the public / Albert J. Reiss
Yale University Press, 1971
 Buku Teks
Coffey, Alan R.
Human relations: law enforcement in a changing community / Alan Coffey, Edward Eldefonso, and Walter Hartinger
Prentice-Hall, 1971
 Buku Teks
Raden Muhammad Jauhari
Implementasi standar mutu pelayanan masyarakat oleh Polisi RW Polsek Kelapa Gading dalam rangka mewujudkan Kamtibmas: studi penerapan ISO 9001-2008 Standar Mutu Pelayanan di RW 012 Kel. Pegangsaan Dua Kec. Kelapa Gading = The implementation of public services quality standard by the neighborhood police at the Kelapa Gading police sector to achieve public safety and order : case study on the implementation of ISO 9001 -2008 at RW 012 Kel. Pegangsaan Dua kec. Kelapa Gading
Program Pascasarjana Universitas Indonesia, 2011
 UI - Tesis (Open)
Jones-Brown, Delores D.
Policing and minority communities : bridging the gap
Pearson/Prentice Hall, 2004
 Buku Teks
Coffey, Alan R.
Law enforcement : a human relations approsch
Prentice-Hall, 1990
 Buku Teks