Weske, Mathias, editor
Business process management
Springer, 2007
 Buku Teks
Lundgren, Earl F.
Organizational management : systems and process
Confield, 1974
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Hicks, Herbert G.
Modern business management : a systems and environmental approach
McGraw-Hill Kogakusha, 1974
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O`Shaughnessy, John
Business organization
George Allen and Unwin, 1974
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Allen, Louis A.
Management and organization
McGraw-Hill Kogakusha, 1958
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