Allen, Judy
Event Planning: ethics and etiquette; a principled approch to the business of special event management
Wiley, 2003
 Buku Teks
European casebook on business ethics
edited by Brian Harvey, Henk van Luijk and Horst Steinmann
Prentice-Hall, 1994
 Buku Teks
Brennan, Lynne
The Complete Book of Business Etiquette
Platkus, 1991
 Buku Teks
Luki Indra Malik
Perencanaan Digital Marketing untuk Kedai Fast Food Wings It! = Digital Marketing Planning for Fast Food Shop Wings It!
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2019
 UI - Tugas Akhir
Langford, Beverly Y.
The etiquette edge: the unspoken rules for business success
American Management Association, 2005
 eBooks