Pengaruh komunikasi efektif pustakawan terhadap kepuasan pemustaka di Perpustakaan Universitas Indonesia = The Effect of librarian's effective communication on user satisfaction in The Universitas Indonesia Library

Evaluasi kepuasan pengguna terhadap kualitas layanan Miriam Budiardjo Resource Center Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia = The evaluation of users satisfaction with the quality of services Miriam Budiardjo Resource Center Faculty of Social and Political Science Universitas Indonesia

Analisis kualitas layanan buku wajib di resource learning center (RLC) FEUI ditelaah dari harapan dan persepsi pemustaka

Persepsi pustakawan terhadap kode etik pustakawan Indonesia: studi kasus di Perpustakaan Universitas Indonesia = The librarian perception towards Indonesian librarian code of ethic: a case study at the Library of the University of Indonesia

Efisiensi kinerja fakultas di Universitas Indonesia: evaluasi menuju world class university = Efficiency of faculty's performance at Universitas Indonesia: evaluation towards world class university