Perancangan Model Penilaian Kinerja Customer Relationship Management dalam Industri Perbankan menggunakan Metode Analytic Hierarchy Process

Analisis customer value sebagai dasar penerapan customer relationship management (CRM) di industri telekomunikasi seluler

Perancangan dan analisis pengembangan strategi CRM (Customer Relationship Management) pada Badan Sertifikasi = Design & analysis of strategy development of CRM (Customer Relationship Management) to Certification Body

Analisis kegiatan customer relationship management Grab Indonesia dalam upaya menjaga loyalitas pelanggan melalui Twitter = Analysis of customer relationship management activities Grab Indonesia as an effort to increase customer loyalty through Twitter

Relationship management dalam penanganan pengaduan internasional permasalahan sistem informasi manajement keimigrasian pada Kantor Pusat Direktorat Jenderal Imigrasi = Analysis of the respondence perception of Implementation of Customer Relationship Management (CRM) application in handling internal complaint of the problem in immigration information management system on the Headquarter of Directorate General of immigration