Upaya peningkatan kualitas pelayanan unit rawat jalan rumah sakit umum daerah dengan metode integrasi serqual dan kano kedalam quality function deployment = Efforts to improve quality of services of outpatient unit district general hospital with integration method servqual and kano model to the quality function deployment

Perancangan strategi peningkatan kualitas pelayanan bus rapid transit (BRT) Transjakarta koridor 13 dengan integrasi metode kano-quality function deployment (QFD) = Designing strategies to improve the service quality of bus rapid transit (BRT) Transjakarta corridor 13 using integration of kano-quality function deployment method

Pengembangan pelayanan pelanggan PT. PLN (Persero) Distribusi Jakarta Raya dan Tangerang dengan metode service quality function deployment

Analisa kepuasan pelanggan pada satuan kerja perangkat daerah (SKPD) kelurahan Harapan Mulia dengan integrasi metode servqual dan kano model ke dalam quality function deployment (QFD) = Analysis of customer satisfaction on SKPD Kelurahan Harapan Mulia by integrating SERVQUAL and Kano model method into the quality function deployment (QFD)

Pengembangan model integrasi green quality function deploypment (G-QFD), kano dengan multi objektif fuzzy goal programming pada green product = Integration model of green quality function deployment g qfd kano with multiple objective fuzzy goal programming on green product