Isti Surjandari Prajitno
Analyzing Service Quality of Pertamina Gas Station In Jabodetabek using Multivariate Analysis
2007
 Artikel Jurnal
Latifah Hanum
Kualitas Pelayanan Kereta Rel Listrik Jabodetabek pasca Perubahan Rute dan Pola Transit di Stasiun Manggarai = Service Quality of Jabodetabek Commuter Line after Route Shift and Transit Pattern in Manggarai Station
Fakultas Ilmu Administrasi Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Rizki Hashi Wiyantirta
Identifikasi Kualitas Layanan Digitalisasi di SPBU Menggunakan Servqual Terintegrasi BWM = Identification of Digitalized Service Quality at Gas Station Using Servqual Integrated BWM
Fakultas Teknik Universitas Indonesia, 2022
 UI - Tesis Membership
Gregorius Adrian Iskandar
Analisis Kualitas Layanan Stasiun Manggarai sebagai Rute Transit KRL Jabodetabek dari Sisi Pengguna = Analysis of Manggarai Station Service Quality as a KRL Jabodetabek Transit Route from the User's Perspective
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Mia Indria Pramesti
Kualitas pelayanan jasa kereta api Commuter Line Jabodetabek = Service quality of Jabodetabek Commuter Line train
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis (Membership)