Roy
Aplikasi fuzzy numbers dalam fuzzy quality function deployment pada pengembangan layanan Starone PT. Indosat Tbk. = Fuzzy numbers application in fuzzy quality function deployment on service development of star one PT Indosat, Tbk.
Fakultas Teknik Universitas Indonesia, 2007
 UI - Skripsi (Membership)
Fadhly Radite Adryan
Peningkatan kualitas layanan sistem informasi dengan integrasi metodologi service quality kano quality function deployment dan system dynamics : studi kasus Divisi Global Service Assurance PT Telekomunikasi Indonesia Internasional = The quality improvement of information systems services by integration of service quality kano quality function deployment and system dynamics methodology : a case study of Global Service Assurance Division in PT Telekomunikasi Indonesia internasional
Fakultas Ilmu Komputer Universitas Indonesia, 2013
 UI - Tugas Akhir
Nia Kurniasih
Analisis pengembangan kualitas pelayanan produk telekomunikasi selular diatas kapal menggunakan metode service quality & quality function deployment = Quality development analysis for on board marine vessel cellular telecommunication service by using service quality & quality function deployment method
Fakultas Teknik Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Widia Dian Wulandari
Sistem dynamic capabilities PT Telekomunikasi Indonesia, TBK = Dynamic capabilities system of PT Telekomunikasi Indonesia,TBK
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
 UI - Disertasi (Membership)
Yanu Ahmad Hariyoso
Penilaian kinerja layanan perpustakaan dengan metode quality function deployment : studi kasus Perpustakaan Universitas Indonesia = Library service assessment using quality function deployment: case study the Library University of Indonesia
Fakultas Teknik Universitas Indonesia, 2013
 UI - Skripsi (Membership)