Penentuan prioritas perbaikan pelayanan penumpang di terminal 2 Bandara Internasional Soekarno-Hatta dengan menggunakan metode SERVQUAL dan IPA = Determination of passenger services improvement priorities in terminal 2 Soekarno-Hatta international airport using SERVQUAL and IPA method

Analisis pergerakan penumpang di dalam terminal I-A bandar udara Soekarno ? Hatta = Passenger movement analysis at the terminal I-A Soekarno - Hatta airport

Analisis kualitas pelayanan terminal kargo domestik bandar udara berdasarkan tingkat pelayanan minimum : Studi kasus terminal kargo Bandar Udara Soekarno-Hatta = Analysis of airport cargo terminal service quality based on minimum sevice level : case study cargo terminal of Soekarno-Hatta Airport

Simulasi aliran penumpang di terminal keberangkatan Soekarno Hatta International Airport = Simulation passenger flow on departure terminal Soekarno Hatta International Airport

Analisis baggage delivery time pada pemenuhan kualitas layanan di terminal kedatangan 2F Bandar Udara Soekarno Hatta: studi kasus PT Gapura Angkasa = Baggage delivery time analysis in compliance with the service quality at arrival terminal 2F Soekarno Hatta Airport: case study PT Gapura Angkasa