Cutts, Martin
Oxford University Press, 1995
Buku Teks
Shurter, Robert L.
McGraw-Hill, 1959
Buku Teks
Burt, Angela
Stanley Thornes, 1995
Buku Referensi
Lewis, Norman
Doubleday, 1965
Buku Teks
Hammond, John S., 1937-
Harvard Business School, 1999
Buku Teks