Condliffe, Peter
Conflict management: a practical guide
Lexis lexis, 2012
 Buku Teks
Costgantino, Cathy A.
Designing conflict management systems: a guide to creating productive and healthy organization
Jossey-Bass , 1996
 Buku Teks
Managing and resolving workplace conflict
edited by David B. Lipsky, Ariel C. Avgar, J. Ryan Lamare
Emerald, 2016
 eBooks
The handbook of conflict resolution: theory and practice
Morton Deutsch, Peter T. Coleman
Jossey-Bass Publishers, 2000
 Buku Teks
Sheftel, Phoebe A.
How to resolve conflict: management development
[American Society for Training & Development Press, American Society for Training & Development Press], 2001
 eBooks