Ambarukmi D.S.
Strategi pemasaran produk jasa layanan JAPATI di divisi network-Telkom
Fakultas Teknik Universitas Indonesia, 2000
 UI - Tesis (Membership)
Prasetyo Bawono
Evaluasi it service management menggunakan framework ITIL versi 3 dan Cobit 5: studi kasus perusahaan telekomunikasi = It service management evaluation using framework ITIL version 3 and Cobit 5 a case study at telecommunication company
Fakultas Ilmu Komputer Universitas Indonesia, 2017
 UI - Tugas Akhir
Sutra Prestashya
Perancangan kebutuhan fungsional sistem informasi pengelolaan layanan tik berbasis self-service: studi kasus Pusat Sistem Informasi dan Teknologi Keuangan (PIUSINTEK) Kementerian Keuangan = Functional requirements design of ICT service management information system based on self service: a case study center of financial information systems and technology (PUSINTEK) Ministry of Finance
Fakultas Ilmu Komputer Universitas Indonesia, 2017
 UI - Tugas Akhir
Aris Siswoko
Analisis aspek keuangan dan non keuangan dari perusahaan berbasis teknologi informasi komunikasi (TIK) serta dampaknya kepada nilai perusahaan studi kasus: perusahaan berbasis TIK di Indonesia (PT Admedika - Telkom Group) = Financial and non financial aspect analysi in the information and communication technology ICT company case study: ICT company in Indonesia (PT Admedika - Telkom Group)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Tesis (Membership)
Andi Irna Amilia
Kualitas Pelayanan Pusat Pelayanan Informasi dan Pengaduan (PINDU) Kabupaten Pinrang Diukur dengan Pendekatan Hierarchical Model of Perceived Service Quality = Service Quality of Center for Information and Complaints Services (Pindu) of The Pinrang Regency Measured by The Hierarchical Model of Perceived Service Quality Approach
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Tesis (Membership)