Studi kualitas layanan matrix PT. Indosat dan model bisnis menghadapi kompetisi = Study of quality of service (QoS) matrix PT. Indosat and business model to anticipate competition

Aplikasi QFD pada peningkatan kualitas layanan di PT. Indosat Tbk. : studi kasus produk StarOne = Applictaion of QFD to increasing service quality in PT. Indosat Tbk. : case study StarOne

Analisa strategi bisnis PT. Indosat menghadapi era kompetisi global

Analisis penerapan lean six sigma dan critical success factor untuk proses perbaikan kualitas layanan jaringan seluler studi kasus: PT Indosat, Tbk = Analysis of the application of lean six sigma and critical success factor for mobile service quality improvement process case study: PT Indosat, Tbk

Analisis switch off teknologi seluler 2G dengan metode matriks Boston Consulting Group (BCG) dan forecasting model (studi kasus PT Indosat Tbk) = analysis of 2G switch off using BCG matrix and forecasting model (Indosat ooredoo case studies) / Alaind Fadrian