Sitti Subekti
Analisis kualitas pelayanan terminal kargo domestik bandar udara berdasarkan tingkat pelayanan minimum : Studi kasus terminal kargo Bandar Udara Soekarno-Hatta = Analysis of airport cargo terminal service quality based on minimum sevice level : case study cargo terminal of Soekarno-Hatta Airport
Fakultas Teknik Universitas Indonesia, 2011
 UI - Tesis Open
Yurika Oktorina
Analisis pergerakan penumpang di dalam terminal I-A bandar udara Soekarno ? Hatta = Passenger movement analysis at the terminal I-A Soekarno - Hatta airport
Fakultas Teknik Universitas Indonesia, 2012
 UI - Tesis Open
Pelayanan di terminal bandar udara
 Artikel Jurnal
Dodik Fery Kurniawan
Kajian sistem operasional sisi darat bandar udara : studi kasus terminal 1-A Bandar Udara Soekarno-Hatta = Study of airport land side operational systems : case study of terminal 1-A Soekarno-Hatta Airport
Fakultas Teknik Universitas Indonesia, 2013
 UI - Tesis Membership
Endah Rahmawati
Analisis baggage delivery time pada pemenuhan kualitas layanan di terminal kedatangan 2F Bandar Udara Soekarno Hatta: studi kasus PT Gapura Angkasa = Baggage delivery time analysis in compliance with the service quality at arrival terminal 2F Soekarno Hatta Airport: case study PT Gapura Angkasa
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis Membership