Faktor-faktor yang mempengaruhi loyalitas pelanggan restoran makanan cepat saji = Factors affecting customer loyalty in fast food restaurant

Perancangan Strategi Customer Lifetime Value pada Perusahaan Telekomunikasi di Indonesia = Designing the Strategy of Customer Lifetime Value on Telecommunication Company in Indonesia

Analisis faktor yang mempengaruhi keinginan pelanggan telepon seluler untuk berganti provider dengan metode structural equation modeling

Faktor-faktor penentu Customer Experience dan pengaruhnya terhadap Customer Experience Satisfaction dan Customer Emotion Satisfaction dikaitkan dengan Relationship Quality dan Customer Loyalty di industri perbankan = Determinants of Customer Experience and its influence on Customer Experience Satisfaction and Customer Emotion Satisfaction associated with Relationship Quality and Customer Loyalty in the banking industry / M Farid Nuranshory

Analisis pengaruh kualitas pelayanan terhadap kepuasan pelanggan pada perusahaan penerbangan bertarif rendah = Impact of service quality on customer satisfaction in low cost airline / Muhammad Reyhan Siva