Faktor-faktor yang mempengaruhi loyalitas pelanggan restoran makanan cepat saji = Factors affecting customer loyalty in fast food restaurant

Perancangan Strategi Customer Lifetime Value pada Perusahaan Telekomunikasi di Indonesia = Designing the Strategy of Customer Lifetime Value on Telecommunication Company in Indonesia

Strategi Peningkatan Kepuasan Pelanggan Minuman Kesehatan Ready-to-Drink dengan Metode Structural Equation Modeling dan Importance-Performance Analysis = Customer Satisfaction Improvement Strategy for Ready-to-Drink Health Drinks Using Structural Equation Modeling and Importance-Performance Analysis Approaches

Analisis faktor yang mempengaruhi keinginan pelanggan telepon seluler untuk berganti provider dengan metode structural equation modeling

Faktor-faktor penentu customer experience dan pengaruhnya terhadap customer experience satisfaction dan customer emotion satisfaction dikaitkan dengan relationship quality dan customer loyalty di industri perbankan = Determinants of customer experience and its influence on customer experience satisfaction and customer emotion satisfaction associated with relationship quality and customer loyalty in the banking industry