Analisis strategi Customers Relationship Management Shopee Indonesia dalam mempertahankan loyalitas pelanggan melalui media sosial Instagram = An Analysis of a Customer Relationship Management Strategy in maintaining customer loyalty through social media instagram

Pengaruh persepsi khalayak tentang kegiatan consumer relations pada loyalitas pelanggan (studi terhadap pendengar Radio Prambors)

Pengaruh respon atas program customer relations terhadap loyalitas pelanggan (studi kegiatan eksternal public relations pada pemegang premium card g2000)

Marketing public relations dan customer relationship management pada Usaha Mikro Kecil Menengah dalam mempertahankan Loyalitas Pelanggan (Studi pada Bisnis Kuliner Warkop Cumlaude Depok) = Marketing Public relations and customer relationship management in Small Micro Medium Enterprises to Maintaining Customer Loyalty (Study in Culinary Business Warkop Cumlaude Depok)

Perencanaan Strategi Komunikasi Marketing Public Relations dalam Meningkatkan Loyalitas Pelanggan Omah Ndelik = Marketing Public Relations Communication Strategy Planning in Improving Omah Ndelik's Customer Loyalty