Albertus Andre
Strategi komunikasi pemasaran produk digital harian kompas (studi kasus pada kompas epaper) = Marketing communication strategy of kompas daily newspapers digital product (case study of kompas epaper)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2015
 UI - Tesis (Membership)
Juni Chiudri
Strategi pemasaran Customer Relationship Management melalui Personal Maternity Officer dalam pemanfaatan persalinan di Rumah Sakit Hermina Daan Mogot = Customer Relationship Management marketing strategy through Personal Maternity Officer in labor at Hermina Daan Mogot Hospital
Universitas Indonesia, 2013
 UI - Tesis (Membership)
Ernawati
Analisis strategi Customers Relationship Management Shopee Indonesia dalam mempertahankan loyalitas pelanggan melalui media sosial Instagram = An Analysis of a Customer Relationship Management Strategy in maintaining customer loyalty through social media instagram
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018
 UI - Makalah dan Kertas Kerja
Yustina Dwiratna G.
Penerapan customer relationship management dalam membentuk loyalitas pelanggan pada aktivitas pemasaran konsultan jasa BUMN (kasus : PT Energy Management Indonesia) = Customer relatiomhip management implementation 10 build a customer loyalty in a state-owned service company marketing activities (case: PT Energy Management Indonesia)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2009
 UI - Tesis (Open)
Hanif Pramudya
Penggunaan aktivitas komunikasi pemasaran melalui media sosial dalam mempengaruhi respon pelanggan: peran mediasi brand equity = The effect of social media marketing communication activities on customer responses: a mediating roles of brand equity
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2018
 UI - Tesis (Membership)