Rangga Husnaprawira Rasjad
Analisis hubungan service quality perceived value, customer satisfaction, dan post-purchase intention pada layanan mobile value-added service (M-Vas) di Jabodetabek = Relationship analysis amongst service quality perceived value, customer satisfaction, and post purchase intention in mobile value-added service (M-Vas) in Jabodetabek
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi (Membership)
Danny Agus Triawan
Analisis performansi kualitas jaringan BSS GSM
Fakultas Teknik Universitas Indonesia, 2003
 UI - Tesis (Membership)
Dedy Afriyanto
Dampak sistem perizinan online terhadap kualitas pelayanan informasi dan investasi terpadu di Ditjen Mineral dan Batubara = Impact online licensing system on service quality in integrated information and investment service at directorate general of mineral and coal / Dedy Afriyanto
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis (Membership)
Suharta
Analisis kualitas pelayanan pemasangan transmitter vessel monitoring system (VMS): pada departemen kelautan dan perikanan
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2008
 UI - Tesis (Open)
Retno Kusumastuti
Analisis kualitas layanan pendidikan dan pelatihan fungsional inspektur ketenagalistrikan dengan pendekatan servqual dan QFD (studi kasus: Pusdiklat Kebtke) = Analysis of education service quality and functional training of the inspector electricity with servqual and QFD approach (case study: Pusdiklat Kebtke) / Retno Kusumastuti
2015
 UI - Tesis (Membership)