Rahma Mesi Shabrina
Organization-Public Relationship dalam Hubungan Media Organisasi Sektor Publik (Studi Kasus pada Hubungan Humas Kementerian PUPR dengan Jurnalis) = Organization-Public Relationship in Public Sector Organizations Media Relations (Case Study on Public Relations of the Ministry of Public Works and Housing Relationship with Journalists)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2023
 UI - Tesis Membership
Precisian, Magneta Nan
Fungsi humas dalam membentuk relasi antara organisasi kepolisian dengan publik melalui media sosial : analisis isi Twitter TMC Polda Metro Jaya dalam mengukur organization-public relationships = The function of PR in creating relations between police organization and its public through social media : content analysis of TMC Polda Metro Jaya's twitter for measuring organization-public relationships
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Skripsi Open
Pasaribu, Manerep
Knowledge sharing : meningkatkan kinerja layanan perusahaan : studi kasus: best practices sharing di PT PLN
Elex Media Komputindo, 2009
 Buku Teks
Buttle, Francis
Customer relationship management (manajemen hubungan pelanggan) : concept and tools = Customer relationship management
Bayumedia Publishing, 2007
 Buku Teks
Venia Alyisia
Rancangan Marketing Public Relations "Kerja Barengan Demi Bangsa" untuk Meningkatkan Awareness Mitra Terhadap Program "Rencana Aksi Klaster" oleh Semua Murid Semua Guru = "Kerja Barengan Demi Bangsa" as a Marketing Public Relations Plan to Improve Partner Awareness on The "Rencana Aksi Klaster" Program by Semua Murid Semua Guru
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia , 2020
 UI - Tugas Akhir