Penerapan quality function deployment dengan mengadopsi penggabungan metode servqual dan model kano dalam upaya meningkatkan kualitas layanan web perguruan tinggi : studi kasus web STMIK MDP = Application of quality function deployment by integrating servqual method with kano model to increase higher education web service quality case study website of STMIK MDP

Integrasi teknik Quality Function Deployment dan model kano dalam pengembangan produk delivery bed = Integration of Quality Function Deployment techniques and the kano model in delivery bed product development

Perancangan strategi peningkatan kualitas pelayanan pengunjung Taman Margasatwa Ragunan dengan metode quality function deployment = Designing strategies for improving the quality of Ragunan Wildlife Park service using quality deployment method

Rancangan pengendalian kualitas pelayanan dalam industry perhotelan menggunakan pendekatan Quality Function Deployment (QFD) = Quality control service design in the hospitality industry using Quality Function Deployment (QFD) approach

Integrasi servqual dan kano model ke dalam QFD sebagai upaya peningkatan kualitas pelayanan paket pos di PT. Pos Indonesia = Integrating servqual and kano model into QFD for improvement of package service quality in PT. Pos Indonesia