Pengukuran kualitas pelayanan bank dengan menggunakan metode servqual = The quality measurement of bank service by using servqual methods

Strategi peningkatan kualitas pelayanan online qrocery menggunakan integrasi metode servqual dan kano model ke dalam QFD = Service quality improvement strategy in online grocery by using integration of servqual and kano model methods into QDF

Pengukuran kualitas pelayanan industri jasa penyewaan menara Telekomunukasi dengan menggunakan metode SERVQUAL dan quality funtion deployment = Measurement of service quality in telecommunication tower provider industry by using SERVQUAL method and quality function deployment

Analisis kualitas pelayanan administrasi Departemen Teknik Industri UI menggunakan metode servqual = Analysis of quality of service administration Department Of Industrial Engineering UI using servqual

Analisis peningkatan kinerja pelayanan jasa pada bengkel mobil dengan metode Servqual dan quality function deployment = Analysis of performance improvement services on car service station with service quality and quality function deployment