Hasim Hanafie, author
Rancangan pengendalian kualitas pelayanan dalam industry perhotelan menggunakan pendekatan Quality Function Deployment (QFD) = Quality control service design in the hospitality industry using Quality Function Deployment (QFD) approach
Fakultas Teknik Universitas Indonesia, 2011
 UI - Tesis (Open)
Rossy Nicoline Subrana, author
Perancangan strategi peningkatan kualitas pelayanan pengunjung Taman Margasatwa Ragunan dengan metode quality function deployment = Designing strategies for improving the quality of Ragunan Wildlife Park service using quality deployment method
Fakultas Teknik Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Krisnawanti Iswandari, author
Desain dan rencana mutu pelayanan di unit rawat jalan Rumah Sakit QADR Tangerang tahun 2011-2016 dengan metode SERVQUAL-QFD (quality function deployment) = Design and plan of service quality at outpatient unit at QADR hospital 2011- 2016 using SERVQUAL-QFD (quality function deployment) method
Program Pascasarjana Universitas Indonesia, 2011
 UI - Tesis (Open)
Ariesta Kurnia Ramadhani, author
Upaya perbaikan layanan jasa di bioskop CGV dengan menggunakan metode quality function deployment = Efforts to improve services at CGV cinemas by using the quality function deployment method
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Nia Kurniasih, author
Analisis pengembangan kualitas pelayanan produk telekomunikasi selular diatas kapal menggunakan metode service quality & quality function deployment = Quality development analysis for on board marine vessel cellular telecommunication service by using service quality & quality function deployment method
Fakultas Teknik Universitas Indonesia, 2013
 UI - Skripsi (Membership)
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