Hubbard, Douglas W.
How to measure anything: finding the value of intangibles in business
Wiley, 2014
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How To Measure ........
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Ulrich, David, 1953-
How leaders build value : using people, organization, and other intangibles to get bottom-line results / Dave Ulrich, Norm Smallwood
John Wiley & Sons, 2003
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Henerson, Marlene E.
How to measure attitudes
Sage, 1986
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Carter, Neil
How Organozations measure success
Routledge, 1995
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