Brown, Stanley A.
Total Quality Service: how organization use it to create a competitive advantage
Prentice-Hall, 1992
 Buku Teks
Meidiyanto Andwiputro
Pursuing Value Discipline to Create Competitive Advantage in Vessel Minitoring System Market at PT Pasifik Satelit Nusantara
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2009
 UI - Tesis Open
Yip, George S.
Total global strategy : managing for worldwide competitive advantage
Prentice-Hall, 1992
 Buku Teks
Yip, George S.
Total global strategy. Managing for worldwide competitive advantage
Prentice-Hall, 1995
 Buku Teks
Yip, George S.
Total global strategy : managing for worldwide competitive advantage
Prentice-Hall, 1995
 Buku Teks