Perlindungan hukum dan penyelesaian sengketa konsumen PDAM di Jakarta Utara berdasarkan Undang-Undang Nomor 8 tahun 1999 tentang perlindungan konsumen (studi kasus permasalahan air PDAM di Kelurahan Ancol, Jakarta Utara) = Legal protection and settlement of consumer disputes in pure water of PDAM in North Jakarta based on law Number 8 of 1999 concerning consumer protection (case study: PDAM water problems in Kelurahan Ancol North Jakarta)