Analisis pengaruh kepuasan dan kepercayaan e-customer terhadap loyalitas e-Customer pada pelanggan e-commerce di Jabodetabek = Influence analysis of satisfaction and trust toward e-Customer loyalty to e-commerce customer in greater Jakarta

Pengaruh Brand Image terhadap Kepuasan Konsumen dan Loyalitas Konsumen pada Pengguna BukaLapak di Jakarta = The Influence of Brand Image on Customer Satisfaction and Customer Loyalty for BukaLapak Users in Jakarta

Pengaruh kepuasan pelanggan terhadap loyalitas pelanggan (studi kasus: Honda Vario) = Influence of customer satisfaction to customer loyalty (case of study : Honda Vario)

Analisis pengaruh electronic customer relationship management terhadap loyalitas pelanggan melalui kepuasan pelanggan sebagai variabel perantara pada situs Livingsocial Indonesia = The influence of electronic customer relationship management towards customer loyalty through customer satisfaction as mediator variable on Livingsocial Indonesia website

Analisis pengaruh kepercayaan, kepuasan pelanggan dan citra perusahaan terhadap loyalitas pelanggan pada perbankan Syariah di Jakarta dan Depok = The analysis of trust customer satisfaction image on customer loyalty in Islamic Bank