Baker, Sue
Principles of hotel front office operations
Continuum, 2000
 Buku Teks
Ario Sampurno
Analisis prosedur pengawasan front office department pada hotel X dengan menggunakan object modelling
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2004
 UI - Tesis Membership
Go, Frank M.
Globalization strategy in the hotel industry / Frank M. Go and Ray Pine
Routledge , 1995
 Buku Teks
Indro Yuwono
Strategi meningkatkan hunian kamar melalui konsep manajemen hasil (yield management) : studi kasus pada hotel Sahid Jaya Jakarta
Universitas Indonesia, 1995
 UI - Tesis Membership
Foster, Dennis L.
Rooms at the Inn : front office operations and administration/ Foster Dennis L.,
McGraw-Hill, 1992
 Buku Teks