Faktor-faktor yang mempengaruhi Dedication Behavior pelanggan restoran premium : studi kasus Restoran Pancious Pancake di Jakarta = The influence factors of dedication behavior of premium restaurant consumers : case study Pancious Pancake Restaurant in Jakarta

Pengaruh manfaat relasional terhadap persepsi nilai sehubungan loyalitas pelanggan studi kasus di tiga gerai kopi Indonesia = The effect of relational benefits on perceived value in relation to customer loyalty a case study in Indonesias three local coffee outlets / Anggita Sulisetiasih

Pengaruh consumer involvement terhadap perceived relational benefits konsumen pada tiga kategori service = The influence of consumer involvement toward perceived relational benefits in three categories of services / Husni Mubarak

Analisis pengaruh lingkungan jasa, kualitas makanan, dan harga terhadap kepuasan, dan loyalitas remaja : studi kasus pada konsumen Celebrity Pancake Depok = The analysis of service environment, food quality, and price influence to youth satisfaction, and youth loyalty : case study customers of Celebrity Pancake in Depok

Manfaat Emotikon dalam E-Commerce: Analisis Pengaruh Penggunaan Emotikon Terhadap Intensi Membeli Konsumen Dimediasi oleh Persepsi Kompetensi = Benefits of Emoticons in E-Commerce: Analysis of The Effect of Emoticon Use on Consumer Purchase Intention Mediated by Competence Perception