Lutfiah Iramani
Evaluasi Layanan Teknologi Informasi berdasarkan ITIL V3 2011 dan COBIT 5: Studi Kasus pada Badan Pengawasan Keuangan dan Pembangunan = Evaluation of Information Technology Service based on ITIL V3 2011 and COBIT 5: Case Study at the Financial and Development Supervisory Agency
Fakultas Ilmu Komputer Universitas Indonesia, 2020
 UI - Tugas Akhir
Yusri Syahrul Mujib
Kajian manajemen teknologi informasi aspek operasi layanan berdasarkan ITIL V3 dan COBIT 5 : Studi kasus Kementerian Sekretariat Negara = A Study of information technology management in aspect of service operation based on ITIL V3 and COBIT 5 : A case study Ministry of State Secretariat
Fakultas Ilmu Komputer Universitas Indonesia, 2015
 UI - Tugas Akhir
Galuh Setyo Anjani
Evaluasi dan rekomendasi perbaikan layanan TI Badan Pengatur Hilir Minyak dan Gas Bumi berdasarkan Cobit 5 dan ITIL v3 2011 = Evaluation and recommendation of it services improvement in the oil and gas downstream regulatory body based on Cobit 5 and ITIL v3 2011 framework
Fakultas Ilmu Komputer Universitas Indonesia, 2014
 UI - Tugas Akhir
Arie Kusumawati
Pengukuran tingkat kapabilitas dan perbaikan manajemen layanan tata kelola teknologi informasi berdasarkan cobit 5 dan ITIL V3 2011 : studi kasus Pusdatin Kementerian Perdagangan = Assessment of capability levels and improvement of service management information technology governance based on cobit 5 and ITIL V3 2011 : case study Pusdatin Ministrsy of Trade
Fakultas Ilmu Komputer Universitas Indonesia, 2013
 UI - Tugas Akhir
Muh. Arief Nugroho
Perancangan service level agreement layanan teknologi informasi berdasarkan kerangka kerja ITIL V3 2011: studi kasus Direktorat Jenderal Sumber Daya dan Perangkat Pos dan Informatika Kementerian Komunikasi dan Informatika = Design of service level agreement for information technology services based on ITIL V3 2011: a case study of Directorate General of ICT Resources and Standardization Ministry of Communications and Informatics
Fakultas Ilmu Komputer Universitas Indonesia, 2019
 UI - Tugas Akhir