Penerapan quality function development dengan mengadopsi penggabungan metode service quality dan kano model dalam upaya meningkatkan kualitas layanan pada bengkel resmi atpm = Application of quality function deployment using metode service quality methode and kano model for effort to up grade service quality procedure in bengkel resmi in sole agent

Upaya perbaikan layanan jasa di bioskop CGV dengan menggunakan metode quality function deployment = Efforts to improve services at CGV cinemas by using the quality function deployment method

Perancangan strategi peningkatan kualitas pelayanan pengunjung Taman Margasatwa Ragunan dengan metode quality function deployment = Designing strategies for improving the quality of Ragunan Wildlife Park service using quality deployment method

Rancangan pengendalian kualitas pelayanan dalam industry perhotelan menggunakan pendekatan Quality Function Deployment (QFD) = Quality control service design in the hospitality industry using Quality Function Deployment (QFD) approach

Peningkatan kualitas layanan sistem informasi dengan integrasi metodologi service quality kano quality function deployment dan system dynamics : studi kasus Divisi Global Service Assurance PT Telekomunikasi Indonesia Internasional = The quality improvement of information systems services by integration of service quality kano quality function deployment and system dynamics methodology : a case study of Global Service Assurance Division in PT Telekomunikasi Indonesia internasional