Analisis pengaruh kepercayaan, kepuasan pelanggan dan citra perusahaan terhadap loyalitas pelanggan pada perbankan Syariah di Jakarta dan Depok = The analysis of trust customer satisfaction image on customer loyalty in Islamic Bank

Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas pelanggan di laboratorium uji = The impact of service quality on customer satisfaction and loyalty in testing laboratory

Analisis tingkat kepuasan dan tingkat loyalitas pelanggan gojek di Depok = Satisfaction and loyalty level analysis of gojek customer in Depok / Melinda Nur Pratiwi

Analisis pengaruh kebudayaan terhadap kepuasan dan loyalitas pelanggan: sebuah perbandingan lintas negara = The influence of culture on customer satisfaction and loyalty: a cross-countries comparison

Analisis pengaruh kepuasan dan kepercayaan e-customer terhadap loyalitas e-Customer pada pelanggan e-commerce di Jabodetabek = Influence analysis of satisfaction and trust toward e-Customer loyalty to e-commerce customer in greater Jakarta