Serly Sephinia
Analisis Kualitas Pelayanan Surat Izin Usaha Perdagangan (SIUP) di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Depok = Analysis of Service Quality of Trading Business License (SIUP) in the Office of Investment and One Stop Integrated Service (DPMPTSP) of Depok City
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi Membership
Arila Suriosasti
Analisis pengaruh pengalaman komunitas online terhadap sikap pada produk, perusahaan dan kualitas pelayanan yang dipersepsikan = The impact of online community experience on attitude towards product, attitude towards company and perceived service quality
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Skripsi Open
Razaq Muchtar Syahmi
Analisis kualitas pelayanan administrasi Departemen Teknik Industri UI menggunakan metode servqual = Analysis of quality of service administration Department Of Industrial Engineering UI using servqual
Fakultas Teknik Universitas Indonesia, 2014
 UI - Skripsi Membership
Nana Lerisca
Analisis kualitas layanan customer service lembaga keuangan non-bank (kasus : PT BFI Finance Indonesia, Tbk)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2009
 UI - Tesis Open
Ediashta Narendra Amarussalam
Analisis Pengaruh Kualitas Layanan Multichannel Terhadap Intensi Penggunaan Kembali Layanan Multichannel = Analysis of Multichannel Service Delivery Quality on Customers Continued Engagement Intention
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis Membership