Pengaruh hedonic value dan utilitarian value terhadap customer satisfaction dan customer loyalty pada pengguna layanan pemesanan penginapan Traveloka untuk generasi Z = Effects of hedonic value and utilitarian value to customer satisfaction and customer loyalty for Traveloka’s room reservation service on generation Z

Analisis pengaruh restaurant atmospherics terhadap customer satisfaction dan behavioral intentions studi kasus terhadap upscale restaurant di jakarta h gourmet vibes = The influence of restaurant atmospherics on customer satisfaction and behavioral intentions case study on an upscale restaurant in jakarta h gourmet vibes

Analisis pengaruh service quality terhadap customer satisfaction attitudinal loyalty dan behavioral future intentions for participation di sebuah pusat kebugaran di Depok Jawa Barat = The influence of service quality on customer satisfaction attitudinal loyalty and behavioral future intentions for participation in a fitness centre in Depok West Java / Ridzki Meutia Pramadita

Perilaku konsumen restoran etnis pengaruh empat kelompok atribut terhadap kepuasan pelanggan dan post dining behavioral intentions studi kasus restoran etnis sunda di wilayah jakarta = Ethnic restaurants consumers behavior the influence among four groups of attributes towards customer satisfaction and post dining behavioral intentions case study sundanesse ethnic restaurants in jakarta

Analisis pengaruh kualitas dan perceived value terhadap kepuasan pelanggan dan dampaknya terhadap minat perilaku: studi kasus unit rawat jalan rumah sakit swasta di Jakarta = Analysis the influences of perceived service quality and perceived value toward customer satisfaction and its impact on behavioral intention: a case study of private hospitals in Jakarta