Dimas Pandu Pradana
The impact of e-service quality and customer satisfaction on repurchase intention: airline e-ticketing service in Indonesia = Pengaruh kualitas e-servis dan kepuasan pelanggan di niat pembelian kembali: servis e-ticketing maskapai penerbangan di Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi (Membership)
Efri Yunaidi
Aplikasi metode taguchi dan ordered logit untuk peningkatan kualitas pelayanan jasa maskapai penerbangan low cost carrier (LCC) = Aplication of taguchi method and ordered logit to enhance service quality in low cost carrier (LCC) airline industry / Efri Yunaidi
Fakultas Teknik Universitas Indonesia, 2015
 UI - Tesis (Membership)
Diki Hartanto
Strategi operasi maskapai penerbangan Indonesia paska pandemi = Airlines operation strategy after the covid-19 pandemic.
Fakultas Teknik Universitas Indonesia, 2021
 UI - Tesis (Membership)
Sari Anastasia
Upaya peningkatan kualitas pelayanan jasa penerbangan berlayanan penuh di Indonesia = Efforts to improve the quality of full service airlines in Indonesia
Fakultas Teknik Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Ermila Klislinar
Analysis of willingness to pay for full service airline's ancillary revenue: the case of Garuda Indonesia = Analisa keinginan untuk membeli produk-produk tambahan dari full service airline: kasus pada Garuda Indonesia
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis (Membership)