Cohen, Elaine, 1938-
Planning the electronic office
McGraw-Hill, 1993
 Buku Teks SO
Westerman, John
Pengelolaan sumber daya manusia = managing the human resource /John Westerman, Pauline Donoghue; pennerjemah, Suparman
Bumi Aksara, 1994
 Buku Teks
Finkbeiner, Betty Ladley, 1939-
Practice management for the dental team
Mosby, 1991
 Buku Teks SO
Attridge, Catherina M.
Office procedures a word processing approach
McGraw-Hill, 1983
 Buku Teks
Trotman, Kathleen M.
Modern secretarial procedure / Kathleen M. Trotman
McGraw-Hill , 1973
 Buku Teks