Pai, Young
Cultural foundations of education
Merrill Prentice Hall, 2001
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Stanley, David T.
Managing local goverment under union presure / David T. Stanley
Brookings Institution , 1972
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Neighborhood poverty / editor, Jeanne Brooks-Gunn, Greg J. Duncan, J. Lawrence Aber
Russel Sage Foundation, 1997
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Loudon, David L.
Consumer behavior : concepts and applications / David L. Loudon, albert J. Della Bitta
McGraw-Hill, 1988
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Fliehman, Deborah G.
Customer retention through quality leadrship : baxter approach / Deborah G. Fliehman, David D. Auld
ASQC Quality Press, 1994
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