Perancangan Strategi dalam Meningkatkan Loyalitas Pelanggan pada UMKM Perhiasan Emas Berdasarkan Customer Lifetime Value dan Recency, Frequency, and Monetary = Strategy Design in Increasing Customer Loyalty of Gold Jewelry MSMEs Based on Customer Lifetime Value and Recency, Frequency, and Monetary

Analisis Customer Lifetime Value (CLV) pelanggan jasa manajemen agunan PT Sucofindo (Persero) = Analysis of Customer Lifetime Value (CLV) on customer of collateral management service in PT Sucofindo (Persero) / Wina Winiarsih

Analisis Pengaruh Service Quality, Perceived Value, Trust, dan Price pada Jasa Pengiriman terhadap Customer Loyalty saat Berbelanja Online = Analysis of the Effect of Service Quality, Perceived Value, Trust, and Price on Delivery Services when Shopping Online

Pengaruh manfaat relasional terhadap persepsi nilai sehubungan loyalitas pelanggan studi kasus di tiga gerai kopi Indonesia = The effect of relational benefits on perceived value in relation to customer loyalty a case study in Indonesias three local coffee outlets / Anggita Sulisetiasih

Analisis kesetiaan konsumen dan faktor-faktor yang mendorongnya pada industri jasa layanan internet = Analysis of customer loyalty and its antecedents in internet service industry