Analisis Pengaruh Kualitas Layanan Multichannel Terhadap Intensi Penggunaan Kembali Layanan Multichannel = Analysis of Multichannel Service Delivery Quality on Customers Continued Engagement Intention

Pengaruh kualitas pelayanan terhadap reputasi lembaga (studi pada Tenaga Kerja Indonesia di Perusahaan Penempatan Tenaga Kerja Indonesia Swasta Depok terhadap Badan Nasional Penempatan dan Perlindungan TKI) = Effect of quality of service against reputation institute (studies in Indonesian Manpower Placement Company in the Labor against Depok Indonesia National Agency of Private Placement and Protection of TKI)

Analisis pengaruh pengalaman komunitas online terhadap sikap pada produk, perusahaan dan kualitas pelayanan yang dipersepsikan = The impact of online community experience on attitude towards product, attitude towards company and perceived service quality

Analisis kualitas pelayanan administrasi Departemen Teknik Industri UI menggunakan metode servqual = Analysis of quality of service administration Department Of Industrial Engineering UI using servqual

Path analysis & importance - performance analysis untuk meningkatkan loyalitas pelanggan online ticketing industri showbiz di Indonesia = Path analysis & importance - performance analysis for improving loyalty of online ticketing customer in Indonesian showbiz industry/ Elza Surya Athory