Analisis pengaruh kualitas dan perceived value terhadap kepuasan pelanggan dan dampaknya terhadap minat perilaku: studi kasus unit rawat jalan rumah sakit swasta di Jakarta = Analysis the influences of perceived service quality and perceived value toward customer satisfaction and its impact on behavioral intention: a case study of private hospitals in Jakarta

Analisis pengaruh experiential marketing terhadap kepuasan konsumen (studi pada THE GOODS CAFE) = The effect of experiential marketing on customer satisfaction (study in THE GOODS CAFE)

Kepuasan konsumen pada layanan pesan antar Pizza Hut Delivery Gerai Cilandak = Customer satisfaction on delivery service at Pizza Hut Delivery Cilandak Outlet

Pengaruh rebranding terhadap loyalitas pelanggan melalui kepuasan pelanggan (Studi pada konsumen gojek di Jabodetabek) = The Effects of rebranding towards customer loyalty through customer satisfaction (Study Case on Gojek’s Consumers in Jabodetabek)

Pengaruh kualitas jasa pelayanan jasa kesehatan terhadap kepuasan pasien pada instalasi rawat inap bedah unit perawatan bedah I RSU. Dr. Soetomo Surabaya