Meivita Fuji Lestari
Pengaruh atmosfer restoran terhadap niat perilaku dengan dimediasi oleh persepsi kualitas layanan dan persepsi kualitas makanan pada restoran etnik Jepang; studi kasus restoran Ramen 1 dan restoran Gokana Ramen & Teppan = The effect dining atmospherics on behavioral intentions mediated by perceptions of service quality and food quality at restaurant Ramen 1 and restaurant Gokana Ramen & Teppan
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi Membership
Tamara Saraswati
Analisis management Ccl pada perusahaan restoran cepat saji: Studi kasus pada PT XYZ = Analysis of Management Control System based on four levers of control on fast food restaurant company: Case Study on PT XYZ
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis Membership
Faisal Rizqi Ismatulloh
Pengaruh kualitas makanan lingkungan fisik pelayanan terhadap citra restoran nilai yang dipersepsikan pelanggan kepuasan pelanggan dan intensi berperilaku pada restoran Nanny's Pavillon di Pacific Place = The influence of the quality of the food physical environment and service on restaurant image customer perceived value customer satisfaction and behavioral intentions at Nanny's Pavillon restaurant Pacific Place
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi Membership
Lydia Dwi Paskah
Analisis kualitas pelayanan restoran terhadap kepuasan dan niat perilaku pembelian kembali (kasus pada pelanggan Restoran Jepang sushi tei di pusat Jakarta) = Analysis of restaurant service quality on customer satisfaction and behavioral intention (study case on customer of Japanese Restaurant sushi tei in central of Jakarta)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi Membership
Annisaa Endah Purwanti
Pengaruh service encounters dan experiential value terhadap kepuasan pelanggan dalam restoran fast food (Studi kasus : KFC dan Lotteria) = The effect of service encounters and experiential value of customer satisfaction of fast food restaurant (Case study : KFC and Lotteria)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi Membership