Pengaruh kepuasan pengguna SIM-KAS terhadap kinerja individu: studi kasus pada Universitas Indonesia = The effect of SIM-KAS user satisfaction to individual impact: case study on University of Indonesia

Pengaruh E-Service Quality terhadap Kepuasan Pelanggan : Studi pada Pengguna Blu by BCA Digital di Jakarta = The Influence of E-Service Quality Dimensions on Customer Satisfaction: A Study on Blu by BCA Digital Users in Jakarta

Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Nasabah: Pendekatan Kuantitatif Menggunakan MODEL SERVQUAL pada BNI Cabang UI Depok = Analysis of the Effect of Service Quality on Customer Satisfaction: A Quantitative Approach Using the SERVQUAL Model at BNI UI Branch Depok

Analisis pengaruh experiential marketing terhadap kepuasan konsumen (studi pada THE GOODS CAFE) = The effect of experiential marketing on customer satisfaction (study in THE GOODS CAFE)

Pengaruh kesetiaan dan kepuasan pelanggan terhadap perilaku berpindah pada internet service provider = Effects of loyalty and customer satisfaction toward switching intention toward internet service provider