Pengaruh kepuasan pengguna SIM-KAS terhadap kinerja individu: studi kasus pada Universitas Indonesia = The effect of SIM-KAS user satisfaction to individual impact: case study on University of Indonesia

Pengaruh E-Service Quality terhadap Kepuasan Pelanggan : Studi pada Pengguna Blu by BCA Digital di Jakarta = The Influence of E-Service Quality Dimensions on Customer Satisfaction: A Study on Blu by BCA Digital Users in Jakarta

Analisis pengaruh experiential marketing terhadap kepuasan konsumen (studi pada THE GOODS CAFE) = The effect of experiential marketing on customer satisfaction (study in THE GOODS CAFE)

Pengaruh kesetiaan dan kepuasan pelanggan terhadap perilaku berpindah pada internet service provider = Effects of loyalty and customer satisfaction toward switching intention toward internet service provider

Analisis pengaruh kinerja dan keandalan kendaraan terhadap kepuasan pengguna sepeda motor dengan memperhatikan aspek operasi dan pemeliharaan kendaraan : sebuah studi kasus 227 pengguna sepeda motor di Jabodetabek = Influence analysis of performance and reliability vehicle to motorcycle users satisfaction with the operation and maintenance aspect: a case study of 227 motorcycle users in Jabodetabek area